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Opened 2 years ago

Last modified 2 years ago

#3100 new enhancement

System information page for support people

Reported by: casiepa Owned by:
Milestone: Future Release Priority: normal
Severity: normal Version:
Component: Tools Keywords:
Cc:

Description

Working as a moderator on bbPress.org/forums I have to ask a lot: 'What is your WP and bbPress version', 'What is your theme', 'PHP version' ?

I think it would be a great idea to have a page inside bbPress that people could just open and copy/paste the info onto the support forum.

Proposal:

  • /wp-admin/tools.php?page=bbp-sysinfo
  • Data needed: WP version, bbPress version, Theme, PHP version, DB info, plugins installed, site URL (see picture)

Code for all of this could be found in my bbP Toolkit plugin as I'm doing the same there.

Attachments (1)

Untitled.png (17.3 KB) - added by casiepa 2 years ago.
Info from bbP-toolkit plugin

Download all attachments as: .zip

Change History (3)

@casiepa
2 years ago

Info from bbP-toolkit plugin

#1 follow-up: @netweb
2 years ago

  • Milestone changed from Awaiting Review to Future Release

There's a couple of approaches that could be done here in this regard:

  1. Similar to w.org, when creating a new topic dropdown/textboxes are displayed so that the WordPress version can be included in the topic
  1. WooCommerce also like bbP-toolkit has a "diagnostics" section built in, users can then be asked to collect that information from within bbPress itself as required to then paste into the topic
  1. Extend bbPress.org user profiles to add a section where users can enter and keep this data (It would probably be best to include in bbPress the ability to easily copy and paste this information, as such item 2 above would be an ideal way for this)

#2 in reply to: ↑ 1 @casiepa
2 years ago

For 1. That would be about 4 or 5 dropdowns for WP, bbPress, PHP, etc and some free inputfields for the theme etc. That might be an overkill.
For 3. I doubt people will think of keeping that updated.

But I love the idea of your item 1. , it might be great to have a textbox to fill before posting a topic on bbPress.org where we could ask people: 'Please copy/paste the contents of /wp-admin/tools.php?page=bbp-sysinfo into the below textbox to help understanding your environment:'

Replying to netweb:

There's a couple of approaches that could be done here in this regard:

  1. Similar to w.org, when creating a new topic dropdown/textboxes are displayed so that the WordPress version can be included in the topic
  1. WooCommerce also like bbP-toolkit has a "diagnostics" section built in, users can then be asked to collect that information from within bbPress itself as required to then paste into the topic
  1. Extend bbPress.org user profiles to add a section where users can enter and keep this data (It would probably be best to include in bbPress the ability to easily copy and paste this information, as such item 2 above would be an ideal way for this)
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